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Plexivo reliability report

Platform agent failure

Report
PRR-2026-001
Date
Platform release
2026.10.14
Result
Pass
Freshness
Verified · 10 days ago

Objective.

Kill the platform agent on a customer machine and measure how quickly it reconnects. Running applications must not notice.

Scenario.

The agent process was killed without warning.

Expected behaviour.

  • Restart automatically and reconnect within 10 seconds.
  • Leave running applications untouched.

Measured recovery.

Recovery time RTO
2.1 s
Target 10 s · met

Customer impact.

Application availability
Unaffected
Management operations
Back after 2.1 s

What happened.

  1. Agent killed.
  2. Agent restarted and reconnected.

What we learned.

  • The agent restarts and reconnects in about two seconds.

What we changed.

  • No change needed.

Scope of this drill.

An agent process failure on one machine.